The Challenge: The Digital Adoption Gap

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a efficient implementation. Yet, complication, ongoing changes, and no clear support often result in a "productivity gap":

• Employee Struggles: Staff find it difficult to navigate new SAP interfaces or complete advanced transactions, leading to delays and increased dependence on support teams.


• Process Deviation: Users avoid standard SAP processes, which results in data inconsistency, regulatory problems, and delays.


• Lost Learning: Traditional training is quickly forgotten, leaving staff unsupported when they face real-time tasks.

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• Missed Returns: The full value of the SAP system is not realised, as most users access only a fraction of its features.

The Approach: Contextual Support with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, addresses the usage barrier. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every employee, regardless of experience level, can work confidently from the outset.